Introduction a​nd Terms of Privacy

When we refer to ‘’we’’ or ‘’our’’ we are referring to Fresh Start Guy  – www.freststartguy.com

Fresh Start Guy we are committed to protecting your personal information when you are using our website and services. This Privacy Policy relates to our use of any personal information you provide to us via our website, by email, by phone or text or in a letter of correspondence. We do not collect personal data from you unless you provide it voluntarily. If you choose to send us an email or fill in the response form on our ‘Contact’ page, we will need some way of making contact, so we recommend providing us with the information requested. The more details you provide the easier it is for us to respond. We take every possible step to ensure your personal information is safe and secure. We have put in place suitable measures to safeguard and secure the information we collect from you.

Whenever you provide such information we are legally obliged to use your information in line with UK law concerning the protection of personal information, including the General Data Protection Regulation (GDPR).

The information we collect about you
To provide you with our range of future services at Fresh Start Guy, we need to collect information about you and your requirements.

These may include the following:

  • Personal information including name, title and business name
  • Contact information including email address, telephone number and business address
  • Other information relevant to customer purchases, surveys, newsletters, blogs and/or offers

How we will use the information we collect
Fresh Start Guy will use your personal information for a number of purposes including the following:

  • To understand your requirements and provide you with the best services
  • To keep internal records
  • To occasionally update you with blogs, promotional emails about new products, special offers and other information we think you may find interesting

How long will we keep your personal information?
We will hold your personal information on our systems for as long as is necessary to enable us to provide you with the best services.

Can I find out what personal information you hold about me?
Under the GDPR you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. Any access request maybe subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you, we also require you to prove your identity with two pieces of approved identification. We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Your Rights

You have the right to be removed from our records. Please email us on info@freshstartguy.com requesting to be removed from our mailing list or use one of the unsubscribe links.

Do we share your personal information with a third party?
We will never share your personal data with a third party. Sometimes we may use a specially selected sub-contractor to work with us. We will always take steps to ensure your data is safe and secure.

Links to third party websites
Our website may in the future contain hyperlinks to websites operated and owned by third parties. These third-party websites have their own privacy and cookie policies. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

Changes to our Privacy Policy
Occasionally we may have to make changes to our privacy policy by updating this page. Please check this page regularly to ensure that you are aware of any changes made. We will notify you by email if appropriate.

If you have any questions about this privacy statement, please email us at: info@freshstartguy.com.

Cookies

Our website uses cookies to help provide you with the best experience we can. They are totally anonymous and will never collect any of your private data without your express permission. When you use our site we may track certain information regarding how you use the site, including the pages you visit, URL from which you just came (whether this URL is on our website or not), which URL you go to next (whether this URL is on our website or not), what browser you are using, and your IP address. This is simply used to help us improve the site, discover which pages are more popular than others, and identify which links on other sites, if any, are working well for us.

When you hit the send button on the form on our contact page, your data is transferred by your own email server and while we make every effort to ensure that your information is secure once it reaches our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

If you have any questions about this privacy statement please email us on info@freshstartguy.com.